You must fill in the required fields on the form. After submitting your registration, the Solarshop team will review your request to create a professional account. If approved, you will receive an email confirming this.

Create a customer account here.

Click on “Log in” and then on “I forgot my password.” Then enter your email address and click on “Submit.”

You will receive an email to reset your password.

Click here and then edit the “Change your password” fields.

Finally, click on “Save data.”

If you forget the email address you used to create your account, contact us and provide your new email address so we can update your information.

Contact Solarshop

You can add employees to your professional account. This allows your employees to make purchases, making the process easier. However, please note that only employees of your company are authorized to make purchases on Solarshop.

Manage employees

Yes. Registration is essential so that you can start the purchase process and become a Solarshop customer.

With this account, you can place orders, check your purchase history, receive discounts, and authorize other members of your team to share the account.

Register and place your orders!

Check your orders and their status. If you do not have a record of your order or there is a problem with it, contact your sales representative or send an email to geral@solarshop.pt

Yes. You can cancel your order by sending an email to geral@solarshop.pt always including your order number.

Solarshop reserves the right of ownership of all equipment installed and/or supplied until full payment has been received.

- Paypal;

- ATM;

- Bank transfer;

- Credit card;

- MBWay;

- Bizum;

- Contractual conditions.

No.

If you accidentally receive an item you did not order, please contact our Customer Service Department via Contacts or by email at geral@solarshop.pt.

Check orders and their status. If you do not have a record of your order or there is a problem with it, please send us an email to geral@solarshop.pt

In addition, you will be notified of the status of your order by email registered on the website.

Deliveries are made exclusively by companies selected and contracted by Solarshop, and the customer has no influence over this decision. We currently work with the carriers TORRESTIR and CTTEXPRESSO.

Yes. You will always receive the product you see in the photo, except in the case of a change in packaging that is not immediately reflected on the website. .

Our products are 100% genuine and purchased directly from our official partners.

You can subscrever a newsletter Solarshop and, by agreeing to the Privacy Policy, you will start receiving unique content and offers!

Solarshop collaborates with the best manufacturers in the solar market to deliver products of the highest possible quality. Solarshop seeks to maintain a close relationship with its partners. The events held by Solarshop allow you to speak directly with representatives of the manufacturers.

First of all, let us say that we are sorry to hear that you want to complain about the service provided.

At Solarshop, we work hard to satisfy our customers as much as possible. Even so, we know that there are always setbacks.

Every day, we do our best to ensure that customers have the best offers, the desired stock for their orders, that shipments are fast, and that deliveries are successful.

If you wish to complain so that we can improve, please contact our after-sales service: E-mail posvenda@solarshop.pt; Tel.: 236 032 787.