| Solarshop

PRIVACY POLICY

Use of this website is subject to the Privacy Policy mentioned below. If you do not agree with it, you should refrain from using this website.
Solarshop Unipessoal Lda., with NIPC: 515528048 and address at Armazém M, S/N, EN348, Rua Principal, 3240-408 Junqueira – Ansião is the owner of the website www.solarshop.pt and is responsible for processing the personal data that users (data subjects) provide through this website.

Details of the responsible entity:
Solarshop Unipessoal Lda
Address: Junqueira, 3240 541 Ansião, Portugal
NIPC: 515528048
Phone: +351 236 032 787
Email: geral@solarshop.pt
Website: www.solarshop.pt

Solarshop guarantees that personal data is processed in Portugal in a correct and lawful manner, in accordance with best practices. This website has been designed so that the collection and use of your personal data is minimal and does not exceed the original purpose for which it was collected.

Information and Consent

The Personal Data Protection Act (hereinafter “LPDP”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, hereinafter “GDPR”) ensure the protection of individuals with regard to the processing of personal data and the free movement of such data.

Under the law, “personal data” is considered to be any information, of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable individual, and therefore the protection does not cover the data of legal entities.

By accepting this Privacy Policy, the user gives their informed, express, free, and unequivocal consent for the personal data provided through the website www.solarshop.pt to be included in a file under the responsibility of Solarshop, whose processing in accordance with the LPDP and the GDPR complies with the appropriate technical and organizational security measures.

Solarshop maintains a database with the registration of its customers. The data in this database is solely the data provided by the customers themselves at the time of registration, and is collected and processed automatically, in accordance with the terms approved by the National Data Protection Commission and by the entity responsible for the corresponding file.

Under no circumstances will information be requested regarding philosophical or political beliefs, party or union affiliation, religious faith, private life, or racial or ethnic origin, as well as data relating to health and sex life, including genetic data.

Under no circumstances will we carry out any of the following activities with the personal data provided to us through this website:

Transfer to other persons or entities without the prior consent of the data subject;
Transfer outside the European Economic Area (EEA) without the prior consent of the data subject.

Purposes of personal data processing

Your personal data is collected and processed by Solarshop solely for purposes strictly related to the use of this website, its services, and the purchase of products.
However, your personal data may also be used for other processing operations that fall within the scope of these uses:

Whenever you purchase products sold on this website, we collect your personal data (e.g., password, size, email address, delivery address, credit card number, and phone number) on the purchase form, solely for the purposes of selling, sorting, and shipping the products ordered.
Whenever you request contact, we collect your personal data (name, email address, telephone number) for the purpose of providing you with online store customer support services that are relevant to this site and for assistance;
Whenever you save a delivery address, we collect your personal data in order to simplify the processing of your future orders.

Disclosure of Personal Data

Your personal data will only be disclosed to third parties who provide specific services, such as external entities contracted by Solarshop.

Your personal data will be disclosed in the following cases:

Electronic payment services, via credit or debit cards;
Processing of purchased products and orders;
Selecting, packing, and shipping items;
Resolving issues or questions related to the sale of products;
Processing payments for the purchase of items;
Processing returns of items.

It may also be disclosed to third parties to:

Comply with applicable laws;
Respond to judicial and government inquiries;
Comply with valid legal processes;
Protect the rights or property of Solarshop.

Any disclosure will be made without exceeding the purpose for which your personal data was collected and subsequently processed. Above all, your personal data will not be disclosed to third parties without your knowledge or consent, when required by law, except in the cases provided for in this document.

Personal Data Collected
Your personal data is requested in forms when:

Provision of data	Objective	Data requested
Registration form for Users to become Customers on the Solarshop website	Create an account on the Solarshop e-commerce website and proceed with sales	Company name, tax identification number, address, postal code, city, phone number, business area, contact name, job title, email, mobile phone number.
Contact request form	Resolve issues regarding website access, product questions, and orders	Name, email, phone number.
Installer contact request form	Provide the customer with the contact details of certified installers who have been previously authorized.	Name, Email, phone number, project adress, project postal code, city of the project.

We retain your personal data for the period necessary to fulfill the purpose for which it was collected.

Security measures

Your IP address is automatically collected by the solarshop.pt website for security and optimization of the website experience.

Commercial and promotional communications
One of the purposes for which we may collect and process personal data provided by users is to send electronic communications with information relating to commercial and promotional communications.

The communications we send will always be directed exclusively to users who have previously authorized them with information relating to commercial and promotional communications.

Cookies
Solarshop uses cookies on its website to improve the performance and browsing experience of our users and customers. You can consult our Cookie Policy and better understand the purposes for which we use cookies on the Solarshop website.

Contacts
To exercise the rights of personal data owners referred to on this page or for any questions related to the protection of your personal data, privacy, or information security, you can contact us by any of the following means:

Email: geral@solarshop.pt
Phone: 236 032 787

Notices, modifications, and cancellation of services
Solarshop may change or update all or parts of this Privacy Policy at any time, even if not required by applicable laws and regulations.

All changes and updates will take effect after their publication in this section of the website. Therefore, you should regularly visit this section of the website to view the updated version of our Privacy Policy.

Intellectual Property Rights
All content on this website is the exclusive property of Solarshop: texts, images, or any other type of information that does not come from third parties. As such, they are protected by the Copyright Code. Solarshop reserves the right to make changes to this content at any time, without any obligation to give prior notice to users.

Legislation
The processing of personal data by Solarshop will be carried out in accordance with Portuguese law in force. Contracts for the purchase and sale of products through this website are governed by Portuguese law.

Last update: 20/11/2025